|What They Say:
Had a chance to read your latest work. I found it very interesting and some great new views on some of the challenges our corporates are facing.
Executive Director, JPMorgan Global Trade Services
Fantastic support.....as always. Global Head of Product Management, Tier 1 Bank
Really happy to see your article on the Hidden Costs of Open Account in most recent issue of WorldTrade magazine. Thank you so much for putting together a succinct article on a topic that is so often pushed under the rug by our importers. David, I continue to follow your work. You contribute a lot to the Trade Finance cause. Keep these good works coming!
Vice President Global Trade Services, Tier 1 Bank
I wanted to thank you for your excellent presentation yesterday. I was impressed by how well you managed your slides to the clock! I have asked that all my sales team dial in for the replay so that they might gain a better understanding of the dynamics of the changing Purchase to Pay cycle. I am sure our clients and prospects found the material interesting.
Head of Trade Sales, Wachovia
Thank you for the tremendous job you did in pulling this together in a short period of time. This will certainly help us with our internal discussions on this subject, as well as providing useful information for broader market purposes.
Head of Trade Services, JPMorganChase
Hey, David, you make us all think. Thank you for what you are doing!
Wells Fargo Bank
Andrew and several other bankers spoke highly of your firm at our recent London meeting to define customer requirements for a trade services utility.
Senior Product Manager, New Business Development, SWIFT
My experience with David's research exercises is there's a lot to be gained by briefly reviewing the findings and getting his "behind the scenes" observations on findings
Head of Trade Processing, Australia Asia Bank
Thank you for the "Best in Class Customer Service Models" research work you did for us. Your report is well written and easy to follow, which cannot be said for all reports I have commissioned from others. I am particularly pleased with the obvious challenge you have given to our model as compared to others and this information will be most useful to us as we design and build our future state.
Head, Trade & Credit Operations
Service Delivery, C & IB
Standard Chartered Bank.
We have received consulting support from Global Business Intelligence for input to its consideration of future technology environments for trade processing, which has greatly contributed to our knowledge base, particularly in respect of imaging and work management principles and concepts. In addition, more recently Global Business Intelligence has undertaken a benchmarking research study of various banks' trade operations, which we are hopeful of using to support our analysis and decisions for striving for best operations practice for our trade operations.
Head of International Services Transformation
Australia and New Zealand Banking Group Limited
We would like to thank you all at GBI for your dedicated hard work and diligence on creating the International Operations Benchmarking Study. Your understanding of trade banking and operations was clearly represented in our meetings and in the analysis. The study is proving to be both timely and useful. We are reviewing our Trade Services business and feel better prepared to develop our business plans with this information in hand. Since we know how much conscientious effort went into ensuring that the numbers and analysis have integrity, we have confidence that our business plans will have a solid beginning! Thanks for the valuable study. We appreciate your time as well as your effective use of our time. We look forward to doing business with you in the future.
Vice President and Manager
The Trade Bank
Your research notes on Technology in Trade have been an excellent resource for us. The information is both detailed and specific to Trade, allowing us to benchmark our services against some of the stronger players in the industry. It was an excellent investment for us.
Both personally and officially, I want to express our special thanks for your participation in our recent Strategic Management Conference . By all accounts (not surprisingly) both your presentation and participation during the breakout session were one of the high points of the program.
Bankers Association for Foreign Trade (BAFT)
The main pointers you gave me have been of great assistance in enhancing my knowledge of, and education in, the area of imaging. Once again, thank you for your insight.
Manager, Systems & Procedures
HSBC Group Trade Services.
Global Business Intelligence Corp was contracted to provide us (along with other leading global banks) a Benchmark Study into Trade Finance Operations. Along with a high quality product which was delivered on time, we also received proactive support, regular consultation and continual involvement in the study. Dealing with companies located in other countries is often a challenge. However, in this instance, Global Business Intelligence has overcome the inherent obstacles in 'distance relationship management' and performed commendably. We would have a high degree of comfort using Global Business Intelligence Corp in the future.
Bank of New Zealand
Thank you for the report I received a number of days ago. It has been a pleasure to work with you over the past four months with regard to the study. From my review of the report, it is apparent that you have been able to use your experience and understanding of the global trade business to good effect in producing a report whose statistical information, analysis and insights will assist us in taking our operation forward from a cost, service and quality perspective. I look forward to working with you and your organization in the future.
Fleet Pennsylvania Services Inc.
Global Business Intelligence approached us and asked if we would participate in one of their benchmarking studies relating to International Trade Operations and we accepted. Upon completion of the study, I found that the information and analysis provided was both useful and insightful. GBI met all of their deliverables and it was a pleasure working with them.
International Technology and Operations